PRIVACY AND VIDEO MONITORING POLICY §1. General Provisions This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with the use of transport services provided under the brand Panther Cars. The Data Controller is Panther Innovations s.p. z o.o. with its registered office at 95-100 Zgierz, identified by the Tax Identification Number (NIP): 7322215069 (hereinafter referred to as the "Controller"). We care about your privacy and full discretion. Personal data is processed in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR). The Controller applies appropriate technical and organizational measures to ensure the protection of the processed data, adequate to the risks and categories of data protected. §2. What data do we process and for what purpose? We collect only the data necessary to provide the transport service and ensure safety. These are: Name and surname (for passenger identification); Phone number and e-mail address (to contact the driver, send notifications, and booking confirmations); Pick-up addresses and destination routes; Invoice details (Tax ID/VAT number, company name, registered address) – if the Client requests a VAT invoice; Image – in the case of journeys in vehicles equipped with a video monitoring system. The legal basis for processing your data is: Necessity for the performance of a contract (Art. 6(1)(b) GDPR) – execution of the requested ride. Legal obligation (Art. 6(1)(c) GDPR) – tax and accounting regulations. Legitimate interest of the Controller (Art. 6(1)(f) GDPR) – pursuing or defending against potential legal claims, as well as ensuring the safety of persons and property through the use of vehicle monitoring. §3. Video monitoring in vehicles In order to ensure the highest level of safety for passengers, drivers, and property protection, selected vehicles in our fleet are equipped with internal and external cameras (dashcams). Respecting the privacy and discretion of our Clients, the monitoring system records only the image (video). The cameras do not record sound (conversations held in the vehicle). Vehicles subject to monitoring are clearly marked with legible pictograms placed in a visible location (on the outside or inside of the vehicle), informing about the recording before the journey begins. Access to the recordings is restricted exclusively to persons authorized by the Controller. Recordings are reviewed and verified only in justified cases (e.g., traffic collision, property damage, leaving valuable luggage in the vehicle, security threats). §4. Who do we share your data with? Your data is treated as strictly confidential. We do not sell or share it with third parties for marketing purposes. The recipients of the data may only be trusted cooperating entities necessary for the proper provision of the service: Drivers carrying out the ride – they receive only operational information (name, phone number, addresses) necessary to execute the order; Accounting office – to issue and settle accounting documents; IT service providers – including hosting server operators and booking system providers; Authorized state authorities (e.g., Police, courts, prosecutor's office) and insurance companies – exclusively upon their official and justified request, in particular when providing monitoring recordings as evidence. §5. How long do we keep the data? Data related to the provision of the transport service is stored for the period of limitation of civil law claims (typically 3 years from the end of the calendar year in which the service was performed). Data included on invoices and accounting documents is kept for a period of 5 years from the end of the calendar year in which the tax payment deadline expired, in accordance with applicable law. Video monitoring recordings: Stored for a short period of time. The system operates in a loop, which means that recordings are automatically overwritten after 7 days from the moment they are recorded. This period may be extended solely in the event that the recording is secured as evidence in an ongoing legal proceeding (until its final conclusion). §6. Your Rights In accordance with GDPR regulations, you have the right to: Access your data (including monitoring recordings, provided it does not infringe on the rights and freedoms of others) and rectify it. Erasure of data (the "right to be forgotten") or restriction of its processing – in situations provided for by law (unless it conflicts with the overriding legal obligations of the Controller). Data portability. Object to the processing of your data (e.g., against monitoring for reasons related to your particular situation). Lodge a complaint with the supervisory authority – the President of the Personal Data Protection Office (PUODO) in Warsaw, if you believe that the processing violates personal data protection regulations. §7. Cookies The website panthercars.pl uses cookies to ensure the correct and safe operation of the website and for statistical and analytical purposes. Cookies are small text files saved on your end device. You can change your cookie settings or disable them completely at any time through your web browser settings; however, this may affect the proper functioning of some elements of the website. §8. Contact In all matters relating to the protection of personal data, the exercise of your rights, and the operation of the video monitoring system, please contact the Controller directly via e-mail at: kontakt@panthercars.pl or by mail to the registered office address indicated in §1.